Breakdown Assistance

For out of hours assistance please contact the relevant service provider detailed below:

Tyre Assistance

Kwik-Fit – 0800 222 1111


Roadside Assistance (Vehicle Less Than 3 years Old)

Audi – 0800 699 999
BMW – 0800 777 111
Skoda – 0800 526 625
Jaguar – 0800 246 844
Jeep – 0800 777 146
MINI – 0800 777 111


Roadside Assistance (Vehicle Less Than 2 years Old)

SEAT – 0800 262 622


Roadside Assistance (Vehicle Less Than 1 Year Old)

Volkswagen – 0800 777 192

London Short Term Cars t/a Cocoon Vehicles Ltd are authorised and regulated by the Financial Conduct Authority (711074). We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at


For complaints information when a transaction is completed online, please access the Online Dispute Resolution platform at


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