FREQUENTLY ASKED QUESTIONS

How do I lease a short term vehicle?

The first step to leasing a Short Term vehicle, is to decide whether you are going to need a s Short Term Fixed or a Short Term Flexible contract.

Short Term Flexible contracts are just that… flexible. For the best prices on Flexible Contracts, you will need to lease the vehicle for a minimum of 90days., but although you can take it for much less Flexible contracts roll on month by month, until you give us notice.

After you have chosen your contract type, you can have a look for the vehicle that you might like to lease, please pay attention to the length of the contracts on Short Term Fixed contracts. Thought most of the available Short Term Fixed contracts are 6 months and 12 months, they are some that are 7 months. Vehicles are fixed to their contract lengths, so unfortunately we are unable to hire a 7 month vehicle for 6 months.

All that is left to choose now is to choose the mileage requirements, if you think that you will need more mileage that it stated on vehicle page, we advise that you give our team a call and we can help you where we can. It is better to make sure that you have a contract with enough mileage for your needs, as the excess mileage costs can add up if you go over.

Want to apply?

If you would like to apply for a vehicle you can easily get in contact using the contact form on the same page as the vehicle, this will then help us to know which vehicle and derivative you had in mind. One of our friendly team will then get in contact with you about this vehicle, and you can further discuss your needs and any specific requirements.

To apply for a vehicle, we will need to fill in a Proposal form, if you have sent us an inquiry, one of our team will send you an email about the vehicle and the form will be attached. However if you would prefer, you can download you own by selecting FINANCE PROPOSAL FORMS from the About Us sub-menu.

Once you application has been received, your proposal will be sent to our underwriters, who will look at your individual case for credit scoring and affordability. Our underwriter will always ask for a copy of your Driving License, so please have this to hand.

The contract itself is what comes next, to lease a vehicle from us you must adhere to our Terms and Conditions, these are pretty straight forwards but we must make sure you pay attention to the charges, this is mainly Administration Fee’s and Bounced Direct Debit fee’s.

Before your vehicle is delivered, we will send out a copy of your full Rental Agreement, this will need to be signed, these can be easily signed digitally, just following on screen instructions.

The vehicle will need to be insured by yourself:

You must have FULL COMPREHENSIVE insurance for the duration of the contract.

If you are having a vehicle on Short Term Flexible Contract the vehicle MUST be insured as a Hire Vehicle.

If you are having the vehicle on a Short Term Fixed Contract of 6 months or more, you MUST  insure this vehicle as a Lease Vehicle.

Your insurer MUST be aware that YOU DO NOT OWN the vehicle.

We will require a copy of the insurance cover note, prior to vehicle delivery.

Once the vehicle has been delivered its yours for the chosen period. Any issue, you just need to call the team.

London Short Term Cars t/a Cocoon Vehicles Ltd are authorised and regulated by the Financial Conduct Authority (711074). We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk

 

For complaints information when a transaction is completed online, please access the Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr

 

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