“Initial car delivered really quickly to my house in Chelsea, 2nd car was delayed due to Coronavirus and Lockdown. Rebecca kept me informed throughout via phone and email, a refreshing change not to have to chase.”
Mon-Thurs 09:00-16:00
Fri 09:00-13.00
Please Note. Our offices close for lunch between 12:30 and 13.30
Sat/Sun Closed
Where a Bank Holiday falls on a Monday, our offices will also be closed on the Friday prior.
London Short Term Cars t/a Cocoon Vehicles Ltd are authorised and regulated by the Financial Conduct Authority (711074). We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk
For complaints information when a transaction is completed online, please access the Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr
