London’s short-term vehicle specialists · FCA registered · est. 2007

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The process

From first enquiry to the car being handed back

What actually happens between messaging us and a vehicle sitting on your drive — and equally, what happens when the agreement's over. Timescales we'd stand behind, not best-case guesses.

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In short

Getting a short-term lease moving is a five-step process: brief us on the requirement, get a written quotation, complete an application, wait for approval, take delivery. Stock already sitting with us can be on your drive in as little as 3 to 5 working days from a signed order and payment. When the agreement's up, we simply collect the vehicle — nothing to sell, no residual value risk landing on you.

Start to finish

The five steps

Tell us what you need

Vehicle type, roughly how long for, monthly mileage and your London postcode. That's enough to start. If you're not sure whether you want a subscription or a fixed lease, say so — that's our job, not yours.

Written quotation

Monthly payment, initial payment, mileage allowance, excess mileage rate, delivery charge and lead time. All of it in writing, before you apply for anything.

Application

A short online application, business or personal. We'll tell you exactly what documentation is needed first, so you're not chasing paperwork mid-process.

Approval

Straightforward applications are often decided the same working day. Specialist cases — new companies, overseas structures, non-status — take longer because a person reads them.

Delivery

Vehicles are prepared and dispatched from Derby, York or Leeds. In-stock vehicles can arrive in as little as 3–5 working days from a signed order form and payment, delivered into central London and every borough.

How long it takes

Realistic timescales

Quotation
Usually the same working day
Standard application decision
Often same day, sometimes 24–48 hours
Specialist application decision
Typically 2–10 working days depending on complexity
In-stock vehicle delivery
As little as 3–5 working days from signed order and payment (GL / GPC reference vehicles). Sooner if a credit line is in place.
Pre-order vehicle delivery
Depends on the supplying fleet — we'll give you the honest date
End-of-contract collection
Arranged in the final weeks of the agreement

Handing it back

At the end of the agreement

This is where leasing gets a bad reputation, usually because of end-of-contract charges people weren't expecting. Here's exactly how it works.

  • We contact you first. Typically four to six weeks before the end date, to arrange collection or discuss extending.
  • Mileage is checked. If you're over your allowance, the excess mileage rate you were quoted at the start applies. There's no new number.
  • Condition is assessed against our own published return standards, not the BVRLA fair wear and tear standard. If you keep the vehicle beyond 18 months, BVRLA fair wear and tear applies instead. We follow the BVRLA code of conduct throughout.
  • Damage beyond those standards is rechargeable. If you know about a kerbed alloy or a cracked screen, getting it repaired yourself is usually cheaper than being recharged.
  • Then it's finished. No sale, no part exchange, no negotiation over what the car is worth.
Our advice: read our return standards at the start of your agreement, not at the end. They're short, they're published, and they remove almost every end-of-contract surprise.

Answers

Frequently asked questions

One month, on a handful of vehicles — though the bulk of what we supply runs 3, 6, 9 or 12 months. There's a practical reason for that: on a fixed lease under three months, the initial rental can end up larger than the deal itself. Below that point, a subscription is almost always the better-shaped product, because the upfront cost doesn't scale the same way.

Depends on the vehicle. Anything tagged with a GL or GPC supplier code in our system is physically sat on our fleet already, so once your order's signed and paid, 3 to 5 working days is typical — quicker again if you've already been credit-approved. Anything else is a pre-order, and the timing is whatever the supplying fleet tells us. We pass that figure straight to you rather than rounding it down to sound better.

There's always an initial rental — one to three months' worth, paid at the start, which is different from a deposit even though it feels similar. Whether a genuinely refundable deposit sits on top of that comes down to your status and is decided by the underwriters, not by us. You'll see both numbers, clearly separated, on your quotation before you sign anything.

No — that one's on you, deliberately. Keeping the policy in your own name means your no-claims history stays yours and you pick your own excess. Occasionally an insurer balks at a leased or subscription vehicle; if that happens to you, ask us and we'll point you towards a broker who deals with exactly this every week.

We come and collect it. That's it — nothing to sell privately, nothing to trade in, none of the residual value gamble that comes with owning outright. Wear gets checked against our own return standards rather than the industry-standard BVRLA fair wear and tear guide, unless you've held the vehicle past 18 months, at which point BVRLA's standard takes over. The BVRLA code of conduct applies to us throughout, regardless.

Keep reading

Next step

Start with a quote

Tell us what you need and when you need it. We will come back with real availability and a written quote — usually the same working day.

Get a quote 0207 183 0340